“There’s a misconception that when we hear, we listen,” says Pamela Cooper, vice president of the International Listening Association, “but listening is really hard work, and it takes a great deal of concentration.” What about you — are you a good listener?
“Most people are very aware that other people don’t listen, but they’re not nearly as aware that they themselves don’t listen,” says Paul Donoghue, psychologist and co-author of “Are You Really Listening? Keys to Successful Communication” with Mary Siegel. So, “don’t presume you’re a good listener,” he says.
Be brutally honest with yourself and think about your own listening (or not-listening) behavior. You may be that colleague or sibling or friend who never really listens and not even know it! (Huffingtonpost, august 24)